FieldLink Technologies
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Response and technology go hand in hand at Schindler. Our service technicians use FieldLink, a high-powered hand-held computer that includes fully functional two-way communications and PC capabilities. This device enables real-time callback dispatching, ordering parts on-line,built-in troubleshooting and two-way messaging. | |
Whenever you place a service call, Schindler FieldLink will immediatly present your technician on screen information regarding your needs. This will improve information that will increase responsiveness and accuracy in handling your calls. After the call is resolved, the closeout is handled electronically too. This enables us to provide instant service; spending less time on paperwork and more time in the field of focusing on your needs. |
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